โ† The Operator
How this service meets the Online Safety Act

Online Safety & Moderation

The Operator is a paid membership, reached only by application. This page sets out what kind of service that makes us under the Online Safety Act 2023, what applies today, what changes once member messaging goes live, and how to report something.

Last reviewed 13 September 2026

1What kind of service this is

Every member applies, is identified, and is approved before they can act on the site at all. There is no open sign-up and no anonymous account. That does not put us outside the Online Safety Act - a paid, vetted service is still in scope if it lets users communicate with each other - but it materially changes the risk: every person able to post anything here has already given their real name and been checked against it.

Today, the only user-generated content on the site is what a member submits at application, which our team reads before approving. The member area (Network, Rooms, Messages, Opportunities, Events) is being built in stages, and several of those are not live yet. This document is written honestly against that: it covers what exists now in full, and says plainly, section by section, what is planned rather than pretend a feature already carries the protections it will need once it ships.

2Keeping this a vetted space

  • Membership requires an application: name, contact details and enough about the applicant's business for a real person to assess fit. Nobody is admitted automatically.
  • An applicant is a working professional or business owner, not a member of the public browsing anonymously - the entry point itself is the first and strongest filter.
  • We close and do not restore any account we find was obtained on a false identity.
  • Public marketing pages (the site you would find from a search) give away nothing about what is inside the membership. They exist to describe who the room is for, not to publish any part of it. See the persona and city pages linked from the sitemap.

3Illegal content, and how each priority kind is handled

The Act names certain categories as priority illegal content that every in-scope service must address, whatever the likelihood of encountering them. We address all of them below. A low likelihood, given who our members are and how they got here, is not treated as a reason to skip any of them.

Any sexual content involving a person under 18, in any circumstances: removed immediately, the account closed and preserved, reported to the police, the National Crime Agency and the Internet Watch Foundation. This has no appeal and no exception, regardless of who the member claims to be.
  • Fraud and financial crime, including investment fraud, advance-fee fraud and impersonation for financial gain. This is the realistic risk for a network built around business and investment discussion, and it is treated as the priority it is: removed on sight, account closed, and reported where a member has been targeted.
  • Harassment, stalking and threats: removed, account restricted or closed, reported where there is a risk to someone.
  • Intimate images shared without consent, and threats to share them: removed, evidence preserved, reported. A criminal offence under the Sexual Offences Act 2003 as amended and the Online Safety Act 2023.
  • Terrorism content, or content encouraging or assisting it: removed, account closed, reported to the police.
  • Human trafficking and controlling or coercing another person: removed, account closed, reported, safeguarding referral made.
  • Offering to supply controlled drugs or offensive weapons: removed, account closed, reported.
  • Content encouraging serious self-harm or suicide: removed, person signposted to support.

4Once member messaging and rooms go live

Direct messages, rooms and the network directory are being built and are not switched on for members today. Before any of them ship, each will have: a report control reachable from inside it, a person reviewing reports rather than an automated filter alone, and the same removal and escalation path set out in clause 3. We will not launch a communication feature ahead of its own report route.

This page will be updated, and the reviewed date at the top changed, the day any of these features go live - not on a routine schedule after the fact.

5Reporting something

  • Email [email protected] with what is wrong and where. Every report is read by a person.
  • If someone is in immediate danger, call 999.
  • Child sexual abuse material can be reported directly to the Internet Watch Foundation at iwf.org.uk and to CEOP at ceop.police.uk.
  • If you believe someone is being controlled or coerced, the Modern Slavery Helpline is 08000 121 700.

We acknowledge every report, tell you the outcome where we can, and never tell the person reported who reported them.

6The assessment we keep

We have prepared a written risk assessment of illegal content on this service, covering how membership works, who our members are, and the measures against each priority category above. It is adopted once our accountable person (clause 7) has read and signed it; until then it is a working draft and we say so here rather than describe it as finished. We review it on a regular schedule and immediately whenever a significant feature - starting with messaging and rooms - goes live.

We use no automated content scanning today. Every check described on this page is made by a person.

7Who is accountable

One named senior person is personally accountable for online safety on this service. Questions about our online safety duties, and any correspondence from a regulator, go to [email protected] marked for the attention of the online safety lead, and are escalated the same day.

8Working with Ofcom

Ofcom regulates online safety in the United Kingdom. If Ofcom sends us a statutory information notice, we treat answering it in full and on time as a priority above ordinary work. You can raise a concern about online safety on this service with Ofcom at ofcom.org.uk, and a concern about personal data with the Information Commissioner's Office at ico.org.uk or 0303 123 1113.

9As the law, and the site, develop

Ofcom's codes of practice under the Act are being brought in over time, and this membership itself is being built in stages. We update this page whenever either changes what applies to us, not only on a fixed schedule.

The Operator is operated by K4O5 LTD (company number 07071390), registered in England and Wales with its registered office at 87 Clickers Drive, Northampton, England, NN5 4ED.

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